Putting Patients At The Center of Health Care: Control, Convenience, Comfort And Confidence
“Patient-centered health care” is a well-worn phrase that resonates so well with patients and clinicians alike that it graces hundreds of corporate mission statements. Unfortunately, and despite best intentions, the phrase represents an aspiration that is chronically unrealized in practice. While “patient-centered health care” refers to a paradigm of care that focuses on the needs,